For privacy-related issues, please contact us at:
Information We Collect We may collect information (including name, address, telephone number, email address, IP address, and, when necessary, date of birth and credit card and/or other payment/ordering information) when you:
- Place an order on our Web site
- Inquire about our services or products
- Subscribe to receive communications from us via email or register for an account on our Web site
- Are sent a Sweet Mango gift
We also may gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies for further information.
Using the Information We Collect We collect information that allows us, among other things, to:
- Process and fill your orders
- Contact you regarding the processing of your order
- Improve our products and services
- Send a gift to a recipient
Information We Share with Others
We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.
We may also share and cross-reference our customer information with other companies that provide goods or services that may be of interest to you. If you prefer that we not share this information, please email Customer Service or write to us at the address provided above. Please be sure to include your full name, address, and specifically what type of information you do not want to receive. Please allow up to 6 to 8 weeks to process your request from the date of receipt.
Remove Your Name From Our Lists At Any Time
If you prefer not to receive communications from Sweet Mango via mail or telephone, please email Customer Service or contact us at the address shown above.
Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.
If you no longer wish to receive email communications from us regarding our site, partner offers, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time . For that , you may email Customer Service, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.
Please Note: If you have an account with Sweet Mango and you opt out of receiving communications via email and/or mail, this may reduce or eliminate the offers and other promotional benefits you might have received as a Preferred Customer.
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may be used to enable us to track and target your interests for the purpose of enhancing your experience on our site. They also enable us to provide services to you, including, “Remember Me,” order history, address book, etc. If you would like to deactivate our ability to analyze your browsing activity, please email Customer Service. If you reject certain cookies, you may still browse our site; however, you may not be able to purchase or have access to all of our services.
We may also use pixels, or transparent GIF files, to help manage online advertising. These GIF files may provided by a 3rd party ad management partner. These files enable the partner to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
Mergers, Acquisitions, and Bankruptcy
In the event of a merger, acquisition, bankruptcy or similar reorganization, information collected by us may be transferred to a third party, successor in interest, or other entity.
Changing or Deleting Information
To update your customer information, please either email Customer Service, contact us at the address above, or, if you have registered for an Account on our Web site, you may also update your customer information by accessing the Account Services section located on the My Account tab at the top of our Web page
We use encryption technologies when transferring and receiving data from you through our site. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.
Links to Other Sites
Notification of Changes
Conditions of Use
Questions or Comments?
For questions, comments, or assistance, we invite you to write us at the address provided above or contact us.
To help us more effectively respond to any request by you with regard to use of your customer information, we ask that you contact us personally (e.g. via your email address as listed in our customer records or via a letter signed by you) rather than utilizing a third party to do so. If we receive a request from a third party regarding, or requesting a change in, use of your customer information, we reserve the right, in our sole discretion, to not grant the request from such third party (unless required to do so by law) and/or to require that you personally confirm the third party request.